****************************** Academic Support Office Guide ****************************** .. Danger:: **COVID 19** - Email is the best contact in all cases as most people are working from home. However, if you'd like to get back into the buildings have a look at the :ref:`PGR covid`. For support with travel, expenses, room bookings and stationary please contact |acso|_ in room 2.3 of the Kilburn Building or contact us via email at compsci-acso@manchester.ac.uk. Activity Codes for expenses such as travel and conferences can be found from your supervisor Credit card expenditures (RBS) ------------------------------- For item orders, conference registrations and subscriptions (eg.grammarly) please complete the credit card expenditure form. Budget holder signature can be obtained by your supervisor through a hard signature or via email. Once you have this then you can submit to ACSO for the retrieval of the authorise signature and processing. This can be found in the ACSO office or on the Staffnet: `https://documents.manchester.ac.uk/DocuInfo.aspx?DocID=22713 `_. Please note that we will require 2 weeks' notice for any payments due to the high volume of requests. Booking Travel -------------- Travel Process: Setting up an account In order for any travel to be booked you will need to setup a traveller account with are provider, Keytravel. To do this please follow the below steps: Firstly, you will have to provide |acso|_ with the below details… * First Name * Surname * Email Address * Faculty * School * Division * Access End Date Once done send off to ACSO and we will pass on to the travel help desk and may **take up to 2 DAYS**. After this they’ll then be able to complete the below steps to setup there account: #. Please login to your account on `https://www.keytravel.com/uk/log-in `_   #. If this is the first time you are logging in you will need to request a password using the 'New Online User / Password Reset' option #. Once logged in, go to 'My KT' on the right hand side of the page #. Click on 'Profile Manager' #. Once on this page please select – create your own profile. Please make sure you add all the necessary information. #. This will then take 24 hours to process before you can complete any bookings for them. #. If you happen to find cheaper flights on the internet please send us a screenshot and we will ask Key Travel to price match. #. For special hotel rates (eg discounted conference rate), please provide us with the details and we will pass it on to Key Travel – if they cannot arrange that, we can pay with a credit card #. Please note that Air B&B cannot be booked for any type of travel due to the insurance policy – HR will not reimburse your expenses #. If it is a long trip – more than 3 weeks, please consult with |acso|_. Expenses -------- If you are claiming expenses for travel, taxis, food etc., please fill in the correct form. For non-staff members - PR7, for staff members (TA) – Staff expenses claim form, which can be found online on My Manchester. Note that all receipts have to be attached to the hard copy of the form and bring to |acso|_. Room Booking ------------ To request a :index:`room booking`, please use `https://resourcebooker.manchester.ac.uk/ `_. If the room is not available on the system, please contact |acso|_. Stationary ---------- For any stationary items, please visit |acso|_. Mentors Informal Kickstart Guide ================================= .. include:: common.rst